Optum Rx
Member resouce pages
Objective
Streamlining 60+ pages into a six-page member resource section that helps members better navigate their portal.
Result
A clear, consistent user experience that encourages members to make the most of their portal.
My role
Collaborated with the product owner, designers and developers to address business and user goals.
Wrote clear, user-friendly copy that simplified the member user experience.
Ensure adherence to Optum Rx style guidelines and consistency across the enterprise.